Dealing with Difficult Team Members

Roundtable Mentor, Gabriella O’Rourke, National Director of Practice Management for the Commercial Litigation Group for Borden Ladner Gervais LLP (BLG), shared her perspective with our team on what to do about a team member who behaves badly with others, yet delivers great results.

“If your other team members interpret your inaction as focusing only on results – at any cost – they will begin to wonder why they should bother to behave well themselves. This is all wasted productivity.”

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